SHIPPING & RETURNS

SHIPPING

Category 1

  • VIC/QLD Capital City
  • (Melbourne metro/ Brisbane metro)
 Orders over $180 FREE
Orders under $180 $15
Category 2

  • VIC Regional (Geelong, Colac, Pakenham, Echuca, Shepperton, Bendigo, Castlemaine, Kyneton, Wodonga, Ballarat, Gisborne, Lilydale)
  • QLD Regional (Gold Coast, Toowoomba, Sunshine Coast)
  • NSW Regional (Newcastle, Central Coast, Wollongong, Albury)
  • SA (Adelaide Metro)
  • TAS (Devonport, Launceston, Hobart)
  • ACT
 Orders over $300 FREE
Orders under $300 $20
Category 3

  • VIC (Excluding category 1&2 area)
  • QLD (Excluding category 1&2 area)
  • NSW (Excluding category 2 area)
  • TAS (Excluding category 2 area)
  • SA (Excluding category 2 area)
  • WA, NT
  • All residential shipping addresses
  • All equipment & stools & large bulky items (Tissue, Paper/Plastic Cups, Toilet Paper, Hand Towel 4440/4456) Please note metro areas are as defined by our courier companies
Refer to Courier company cost
Category 4

  • Satchel order (Below 3kg)
  • Nation Wide
 $14.50

Free freight does not apply to all residential shipping addresses & equipment & stools & large bulky items (Tissue, Paper/Plastic Cups, Toilet Paper, Hand Towel 4440/4456) 

Please note metro areas are as defined by our courier companies (some regional areas may be included).

RETURNS & EXCHANGES

All products are subject to a 14 day money-back guarantee under the following conditions:

  • goods are faulty or defective or not of the advertised description; and
  • goods must be in original sealed packaging and in a resalable condition with a copy of the invoice.

Goods that do not meet the criteria above cannot be credited.

 

All returns should be posted to:

Honour International Trading (HIT Dental & Medical Supplies)

65 Westminster St
Oakleigh
VIC 3166, Australia

Please include a copy of the invoice.

To return or exchange goods please call our customer service team on

03-85553692  for further direction.